A Day in the Life Of
An Epicor Consultant

At Teccweb, we believe that people are the heart of what makes ERP consulting impactful.

In this spotlight, we’re introducing you to Bethany Rye, an Epicor Consultant who brings both technical expertise and real-world business experience to every client engagement.

Getting to Know Bethany

Name & Role:

Bethany Rye – Epicor Consultant

Tenure at TeccWeb:

2 years

Time in Current Role:

2 years

Bethany has been with Teccweb for almost two years, though her journey with Epicor spans more than 16 years.

She currently works as both an Operations (OPs) Consultant and an ECM Consultant, roles that require her to balance process transformation, system knowledge, and client support.

As an OPs consultant, Bethany helps clients implement Epicor Kinetic by aligning their current processes with how the software is designed to function. This often involves educating clients, leading working sessions, and collaborating with developers on customizations.

On the ECM side, she interviews clients about their accounts payable processes, identifies opportunities for automation, and builds or customizes workflows to fit their needs.

Her career path reflects both her business and technology strengths—originally pursuing accounting in college before pivoting to IT.

Consulting, she says, allows her to use her deep Epicor knowledge to help many companies succeed, rather than focusing on just one.

READY TO JUMPSTART YOUR CAREER?

A Typical Day

Every day starts with Bethany reviewing her calendar and checking email. Depending on the schedule, her day may be filled with:

  • Client working sessions (often full-day agendas via Teams)
  • ECM workflow design and testing
  • Project planning meetings
  • Epicor training and webinars
  • Team collaboration sessions

Her toolkit includes Microsoft Office 365, ConnectWise, Greenshot, OneDrive, and multiple browsers for testing client setups.

Working primarily from her home office, she relies on dual 27” monitors, noise-cancelling headphones, and a well-organized digital filing system to stay efficient.

Caucasian,Woman,Coding,On,Desktop,Pc,And,Laptop,Setup,With

Collaboration & Teamwork

Collaboration is central to Bethany’s role. She interacts daily with clients and fellow Teccweb consultants, primarily via Teams and email.

For her, successful teamwork means more than just dividing tasks—it’s about every member contributing toward a shared outcome.

“It’s the team that gets things done, not just one person on the team. Everyone has a role.”

Challenges & Rewards

Like many consultants, Bethany faces challenges when project momentum slows—whether due to delays, last-minute client cancellations, or misaligned priorities. But the most rewarding moments make those challenges worthwhile.

She compares solving client issues to completing a puzzle:

“When a solution I am working on or proposing fills the gap and makes the customer happy—it’s like finding just the right piece to make the picture whole.”

Puzzle,,Above,And,Hands,Of,Business,People,For,Teamwork,,Collaboration

Life Outside Work

Outside of consulting, Bethany enjoys spending time with friends and family, watching football (both NFL and Big10 college), and unwinding with TV, social media, or online shopping.

Recently, she’s been rediscovering the joy of riding with her new electric bike.

Advice for Aspiring Consultants

Bethany emphasizes that being a consultant requires both technical knowledge and people skills. Her advice:

  • Love helping people learn.
  • Respect the expertise clients bring about their own business.
  • Be prepared to propose solutions—and to explain them clearly.
  • Don’t take it personally if a client chooses a different path.

She also notes a common misconception: many assume consultants can’t relate to clients.

In reality, Bethany was a client for over 16 years and understands firsthand the challenges of ERP adoption.

Teccweb, Where Work Meets Purpose

Bethany’s story highlights the balance of technical skill, business understanding, and empathy that defines great consulting.

Her ability to guide clients through Epicor Kinetic transformations while continuously learning and adapting makes her an invaluable part of Teccweb’s team.

For Bethany, consulting isn’t just a job—it’s a way to combine her love for problem-solving with her passion for helping businesses thrive.

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