Epicor Channel Partner Services
TeccWeb acts as a boutique Service Bureau organization to Epicor Channel Partners looking to focus energy on their core business of generating sales and free up internal resources. Our ability to focus solely on service allows our consultants to become highly skilled and certified in specific areas of the Epicor software, and to provide top notch consulting expertise particularly during Phase II projects and beyond.
With various methodologies available in which to provide support services, TeccWeb can become a trusted partner in ensuring customer expectations are met and certified Epicor knowledge is provided.
Some of the services TeccWeb can provide through a partnership with an Epicor Channel Partner include:
Help Desk Services - under the guise of the Channel Partner's organization, if necessary.
Functional Area Expertise during new implementations - we have strong Financial, Operational, and Tools consultants that can provide the training, consulting and oversight required.
Specific project/software implementations and upgrades.
TeccWeb has experience providing the following support and services to Epicor Channel Partners:
| Epicor ECM, including Epicor IDC |
| - End-to-end project support for Saas or On Premise customers, specializing in custom integrations |
| - Custom Solutions for Quality, Supply Chain, HR, and other Departments |
| - Installations & Migrations |
- AP Automation, SO Automation Workflow Developments |
| - Workflow Upgrades |
- Sales Support |
| - Administrative & User Training |
- APR Routings |
| - Forms |
- DocuSign Integrations |
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| Quick Ship |
AVP/ERP 10/Kinetic Integrations |
| - New Implementations |
- New Implementations |
| - Upgrades & Migrations |
- Upgrades |
| - Training & Support |
- Training & Support |
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| AFR |
Spreadsheet Server |
| - Installations & Migrations |
- New Implementations |
| - DB Replication |
- Troubleshooting |
| - Training & Support |
- Training & Support |
| - Report Development |
- Report Development |
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| Configurator |
3rd Party Integrations |
| - Design |
- Implementations |
| - Training |
- Upgrades & Migrations |
| - Development Support |
- Training & Support |
| - Epicor CPQ (coming soon!) |
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| Epicor Wireless Warehouse |
Other Offerings |
| - Implementations |
- Positive Pay |
| - Training & Support |
- Service Connect Development & Support |
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- ERP 9, Enterprise and Vantage Support |
For more information on partnership opportunities, please contact Allyson Fitzpatrick, Director of Operations, at afitzpatrick@teccweb.com