In today’s competitive market, maintaining accurate and flexible pricing is more important than ever. Whether you’re negotiating with suppliers or quoting customers, having reliable price lists in your Epicor ERP system ensures consistency, profitability, and efficiency.
Let’s explore how Epicor manages pricing for supplier and customer, why they matter, and best practices for making the most of them.
In Epicor enterprise resource planning software, a price list is a structured catalog of pricing information that automatically integrates with purchasing and sales transactions. Instead of manually adjusting prices each time, Epicor applies the right amounts based on your rules, agreements, and contracts.
Epicor supports two main types of price lists:
This dual structure ensures accuracy from both ends of the supply chain.
Supplier price lists are critical for procurement teams. They help businesses manage vendor relationships, negotiate favorable terms, and ensure accurate purchase orders.
With Epicor, supplier price lists can include:
This is extremely useful as buyers don’t have to second-guess costs. When placing an order, Epicor automatically pulls the correct supplier pricing, reducing errors and improving procurement efficiency.
On the sales side, companies are able to streamline operations with customer price lists that allow you to define what your customers pay, both consistently and fairly.
Epicor lets you manage pricing by:
This flexibility ensures that customers receive accurate, pre-approved pricing every time an order is entered.
Not only does this improve satisfaction, but it also strengthens trust and supports your competitive strategy.
One of the biggest advantages is automation. Once configured, Epicor applies the correct supplier or customer price to transactions without manual input.
This integration extends across:
By reducing manual work, businesses improve both efficiency and profitability.
To maximize the value of price lists, consider these best practices:
Supplier and customer costs change frequently; keep data fresh.
Plan smooth pricing transitions without disrupting operations.
Create specific lists for global, group, and customer to reduce duplicates.
Protect margins by tracking both ends of the pricing chain.
Even with Epicor, managing price lists can present challenges, but by leveraging Epicor’s built-in tools and maintaining best practices, these challenges can be minimized. For example:
One of the biggest challenges for distributors and manufacturers is dealing with frequent supplier price changes. Raw material costs, tariffs, and market fluctuations often result in vendors publishing updated price lists multiple times per year.
If these updates are managed manually, companies risk delays, errors, and inconsistent costs across their purchasing and sales workflows.
With Epicor price list, cost and pricing can be updated via bulk imports, allowing new cost data to be loaded directly from vendor files.
Customer-specific pricing is essential for maintaining strong relationships, but managing hundreds (or even thousands) of unique agreements can quickly overwhelm the system.
The more overrides you have, the harder it becomes to ensure accuracy and maintain margins.
The best practice is to group customers with similar profiles into pricing tiers or classes.
Even with automation, pricing data is only as good as its accuracy. Outdated or incorrect entries can lead to quoting mistakes, lost revenue, and unhappy customers.
Common issues include expired contracts still being applied, overlapping price rules, or incomplete cost updates from suppliers.
To address this, companies should implement regular pricing audits. Epicor also offers validation tools and reporting functions to flag inconsistencies before they impact transactions.
With Kinetic, pricing can be defined at multiple levels: globally, by product group, by customer group, or by individual customer.
This flexibility ensures that distributors, manufacturers, and service providers can create a pricing strategy that reflects both broad market conditions and specific contractual agreements.
For example, a company can assign promotional pricing for a seasonal campaign while maintaining contract pricing for long-term customers.
The system also supports effective dates, which makes it easier to roll out new pricing without disrupting existing orders. When combined with contract management, businesses can protect margins even as supplier costs fluctuate.
Epicor Prophet 21 takes a different approach to customer pricing compared to Kinetic, relying on a pricing matrix structure rather than traditional price lists.
This matrix-driven model gives distributors flexibility to define pricing rules based on multiple criteria such as product groups, quantity breaks, customer types, and even region-specific factors.
The system evaluates these rules in a hierarchy, ensuring that the most specific pricing agreement is applied automatically during order entry.
For example, a distributor can set up a standard price for a product category, then apply special discounts for a specific customer group, and finally override it with a customer-specific contract.
Prophet 21 determines which rule takes priority, so sales reps don’t need to manually adjust pricing.
In addition to matrices, Prophet 21 supports customer contracts, which lock in pricing over an agreed term. This is especially valuable when suppliers frequently change costs, since the system can manage exceptions without breaking commitments to strategic customers.
Supplier and customer price lists in Epicor are more than just numbers — they’re the foundation of accurate, efficient, and profitable operations. By centralizing and automating pricing, businesses can reduce errors, improve customer trust, and maintain strong supplier relationships.
If you haven’t reviewed your Epicor price list setup recently, now may be the perfect time. Optimizing these tools can help safeguard margins and give you a competitive edge.
At Teccweb, our team of consultants are industry experts. We offer services across the Epicor ecosystem. Whether you’re struggling with implementations, integrations, or software issues, we’re your one-stop-shop for all things Epicor.
